CX Solutions
Our technical support ecosystem is purpose-built to deliver uptime, resilience and customer loyalty at scale. We combine deep technical expertise with human-first empathy to ensure every interaction is not just resolved but optimized for long-term success.
Help Desk
Tier 1, 2 & 3
Remote Support
Network Support
Hardware Diagnostics
Software Installation & Updates
Cloud Support
We take ownership of the front end of your funnel, combining market intelligence, targeted outreach, and qualification workflows so your teams can focus on closing deals and growing revenue.
Sales Support
Lead Generation
Upsell / Cross-sell
Billing & Payment Processing
We don’t just annotate; we strategically design your data workflow. Our experts integrate domain knowledge with scalable annotation tools. From sentiment and semantic tagging to bounding boxes and metadata, we do it with precision and purpose.
Image
Text
Audio
Video
Data Categorization
Metadata Tagging
Optimize catalog updates, product data accuracy, order verification, returns management and marketplace compliance. We streamline fulfillment support to reduce refund rates, boost seller ratings and maintain seamless customer journeys.
Data Entry & Management
Logistics & Supply Chain Support
Inventory Management
Market Research & Analysis
Document Management
Accounting & Bookkeeping
Payroll Processing
We design experiences that promote trust, fuel loyalty and unlock growth. By combining multilingual expertise, empathetic engagement and operational rigor, we help global brands deliver customer journeys that are seamless, human and built to last.
Voice
Live Chat
Social Media Moderation
Subscription Management
Multilingual Support
Self Service
Elevate your CX
At POS CX, we redefine CX, not just manage it. We don’t settle for good enough. We transform customer experience into a strategic advantage, boosting satisfaction, building loyalty and cutting operational costs in the process. Our multilingual talent, modern infrastructure and agile culture aren’t just support systems; they’re performance engines. We operate as a seamless extension of your business, driving measurable impact where it matters most.
At POS CX, we don’t just support your customers, we elevate your brand. We’re built for businesses that demand more: more loyalty, more efficiency, more measurable impact. Here’s what sets us apart.
We don’t just promise results, we deliver them. From faster resolution times to higher CSAT and lower cost-to-serve, our teams are engineered for outcomes that matter.
Voice, chat, email, social, self-service, we meet your customers wherever they are, in the language they speak, with the empathy they expect.
Our tech stack is modern. Our people are agile. Together, they create seamless experiences that feel personal, not robotic.
We turn every interaction into actionable insight, helping you optimize operations, personalize journeys and stay ahead of customer expectations.
We embed into your business like an extension of your team, flexible, transparent and aligned with your goals. Because your success is our metric.
Let's make it happen
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