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Agile CX that connects, converts and scales.

Purpose-Lead
People-Driver Global CX

Purpose-Led
People-Driven Global CX

Our human-first culture, agile operations and transparent partnerships turn every engagement into outcomes that build trust, unlock growth and strengthen long-term relationships.

We are a global customer experience partner, purpose-built for modern businesses seeking agility, scale and precision. Our focus is on empowering organisations to grow revenue, reduce costs and elevate customer engagement through flexible outsourcing solutions, high-performance teams and a tech-forward delivery model.

With strategic hubs in Egypt and the Philippines, we deliver multilingual CX support from cost-effective locations. Our expanding global footprint combines global reach with local expertise.

Meet our Leaders

Our Services

We create custom-fit strategies that address and adapt to your unique business needs. The result is measurable impact and seamless customer engagement.

Technical Support
Our technical support ecosystem is purpose-built to deliver uptime, resilience, and customer loyalty at scale. We combine deep technical expertise with human-first empathy to ensure every interaction is not just resolved but optimized for long-term success.
Lead and Revenue Generation
We take ownership of the front end of your funnel, combining market intelligence, targeted outreach, and qualification workflows so your teams can focus on closing deals and growing revenue.
Back Office
Optimize catalog updates, product data accuracy, order verification, returns management, and marketplace compliance. We streamline fulfillment support to reduce refund rates, boost seller ratings, and maintain seamless customer journeys.
Customer Support
We design experiences that promote trust, fuel loyalty, and unlock growth. By combining multilingual expertise, empathetic engagement, and operational rigor, we help global brands deliver customer journeys that are seamless, human, and built to last.
Data Annotation
We don’t just annotate; we strategically design your data workflow. Our experts integrate domain knowledge with scalable annotation tools. From sentiment and semantic tagging to bounding boxes and metadata, we do it with precision and purpose.

Our Clientele

Certifications

Our proactive approach to security and compliance reinforces POS CX’s commitment to delivering future-ready, trusted outsourcing services.

Multilingual CX Support with Global Reach

Our deep understanding of global markets, combined with multilingual support, brings the best of global innovations. This enables businesses to scale and thrive across borders.

Results that speak for themselves.

35%

Boost in Customer Satisfaction

40%

Faster resolution time

30%

Increase in first call resolution

25%

Reduction in operational cost

99.99%

Uptime with HIPAA
compliance
Discover our Impact

Client testimonials by outcome

“POSCX helped us cut hiring costs by 60% and scale our healthcare workforce faster than ever. Their automation and analytics transformed our recruitment process.”

VP of Operations, HealthTech Company

“Revenue Growth & Sales Optimization“In just four months, POSCX helped us triple our revenue. Their sales automation and customer engagement strategy were spot-on.”

Head of Sales, Solar Energy Company

“We saw a 40% drop in operational costs and a major boost in supply chain efficiency. POSCX’s ERP integration was a game-changer for our logistics.”

Director of Supply Chain, Healthcare Logistics Firm

“Revenue Growth & Sales Optimization“In just four months, POSCX helped us triple our revenue. Their sales automation and customer engagement strategy were spot-on.”

Head of Sales, Solar Energy Company

“We saw a 40% drop in operational costs and a major boost in supply chain efficiency. POSCX’s ERP integration was a game-changer for our logistics.”

Director of Supply Chain, Healthcare Logistics Firm

“POSCX helped us cut hiring costs by 60% and scale our healthcare workforce faster than ever. Their automation and analytics transformed our recruitment process.”

VP of Operations, HealthTech Company

Trusted by Leading Technology Providers

We integrate seamlessly with the industry’s top CRM, ERP and communication platforms to ensure frictionless support operations.

See Our Integration Ecosystem

Let’s build CX that performs. Tell us what you need and we’ll make it happen.

Our deep understanding of global markets, combined with multilingual support, brings the best of global innovations. This enables businesses to scale and thrive across borders.

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